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Call webhooks fire when a call recording is linked to or unlinked from a record. All call webhooks use the same webhook envelope documented in Webhooks. The data object changes by event type.

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Events

EventCategoryWhen it fires
call.linkedCommunicationFired when a call recording is linked to a record.
call.unlinkedCommunicationFired when a call recording is unlinked from a record.

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Payload examples

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call.linked

Fired when a call recording is linked to a record. 
{
  "eventId": "evt_abc123",
  "timestamp": "2026-03-19T12:00:00.000Z",
  "workspaceId": "workspace_id",
  "event": "call.linked",
  "data": {
    "recordId": "record_id",
    "callId": "call_recording_id",
    "recordName": "Ada Lovelace",
    "meetingTitle": "Discovery call"
  }
}

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call.unlinked

Fired when a call recording is unlinked from a record. 
{
  "eventId": "evt_abc123",
  "timestamp": "2026-03-19T12:00:00.000Z",
  "workspaceId": "workspace_id",
  "event": "call.unlinked",
  "data": {
    "recordId": "record_id",
    "callId": "call_recording_id",
    "recordName": "Ada Lovelace",
    "meetingTitle": "Discovery call"
  }
}